Leading Customer Success Software Helps You

  • Build and sustain strong customer relationships
  • Increase customer retention
  • Lower customer acquisition costs

Customer Retention is a BIG Deal

Studies have shown that having a managed focus on customer retention:

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Increases revenue over an 18 to 24 month period by as much as 80%+

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Boosts total customer count
by 1.5x or more

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Decreases customer acquisition costs by up to 30%

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Increases profits by 25% – 95% when retention increases by just 5%

Our customer success software platform will help you…

  • Retain more customers
  • Increase revenue within your existing customer base
  • Create loyal brand ambassadors
  • Improve product adoption
  • Reduce frustration among team members
  • Build a sound framework for managing customer success

Our Integrations Help You Effectively Manage Your Customer Data to Successfully Run Your Business

Here are just a few of our most popular integrations:

We also offer custom integration development to meet your specific needs and criteria.

Testimonials

Give Your Customer Success A Health Check

Wouldn’t it be nice if your customers told you exactly how they felt about your company, service and/or product? For every vocal reviewer, there are at least a few silent sufferers, maybe hundreds. In addition to its campaign management and survey features, Kilterly’s customer satisfaction software pairs insightful ticketing information and usage data with NPS scores to create a customer engagement health score.

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Learn Facts

Kilterly provides a deep look into your data allowing you to clearly see what customers are engaged and what customers are at risk of churn.

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Empower Team

Our customer success platform highlights customers who are receptive to upsells and cross-sells as well as what obstacles are preventing the satisfaction of others.

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Automate Solutions

Customize automated emails, workflows and tasks to ensure timely and proactive communication. This critical element will help separate you from your competitors.

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Gain Loyalty

Did you know 81% of US consumers feel loyal to brands that are there when they need them? With Kilterly, you’ll be able to nurture and retain all important customer relationships.

LEARN MORE About Kilterly