Leading Customer Success Software Helps You

  • Build and sustain strong customer relationships
  • Increase customer retention
  • Lower customer acquisition costs

Customer Retention is a BIG Deal

Studies have shown that having a managed focus on customer retention:


Increases revenue over an 18 to 24 month period by as much as 80%+


Boosts total customer count
by 1.5x or more


Decreases customer acquisition costs by up to 30%


Increases profits by 25% – 95% when retention increases by just 5%

Our customer success software platform will help you…

  • Retain more customers
  • Increase revenue within your existing customer base
  • Create loyal brand ambassadors
  • Improve product adoption
  • Reduce frustration among team members
  • Build a sound framework for managing customer success

Our Integrations Help You Effectively Manage Your Customer Data to Successfully Run Your Business

Here are just a few of our most popular integrations:

We also offer custom integration development to meet your specific needs and criteria.


Give Your Customer Success A Health Check

Wouldn’t it be nice if your customers told you exactly how they felt about your company, service and/or product? For every vocal reviewer, there are at least a few silent sufferers, maybe hundreds. In addition to its campaign management and survey features, Kilterly’s customer satisfaction software pairs insightful ticketing information and usage data with NPS scores to create a customer engagement health score.


Learn Facts

Kilterly provides a deep look into your data allowing you to clearly see what customers are engaged and what customers are at risk of churn.


Empower Team

Our customer success platform highlights customers who are receptive to upsells and cross-sells as well as what obstacles are preventing the satisfaction of others.


Automate Solutions

Customize automated emails, workflows and tasks to ensure timely and proactive communication. This critical element will help separate you from your competitors.


Gain Loyalty

Did you know 81% of US consumers feel loyal to brands that are there when they need them? With Kilterly, you’ll be able to nurture and retain all important customer relationships.

LEARN MORE About Kilterly