Put Your Customer Churn Knowledge to The Test
Retaining customers is a must for successful companies, but you already knew that right? Your customers are your greatest assets, and the longer they continue to invest in your products and services, the better. But alas, despite your best efforts, customer churn happens. As a company, you need a round understanding of WHY this is important and what the overall cost is to your company.
You lost one customer, so what? Simple – one customer lost actually equals the loss of many more. Companies are thriving within a word-of-mouth market, but what can help you can also hinder you. Once one person decides to leave (for whatever reason) others can and will follow.
What do you know about customer churn? Are you a novice or are you reading this thinking, “what in the world is churn?” Well, let’s find out! By taking our simple quiz you can see where you stand knowledge wise (maybe you don’t know as much as you think you do) and get access to resources that will help you become a customer churn expert!