What is customer churn rate?
According to Hubspot, customer churn rate is “the percentage of customers that stopped using your company’s product or service during a certain time frame.” More simply, this metric measures the rate of which you lose a customer. So the reduction of customer churn rate means customer retention and a healthier bottom line. Our goal is to take your unsavory rates and turn the churn around. Here are a few ways that you can do that.Nobody likes losing a customer. If you’re losing customers, it might be a good idea to do some research on how to reduce #CustomerChurnRate. This #CustomerChurn infographic has got you covered. @kilterly Click To Tweet