Turn the Churn Around: 7 Ways to Reduce Customer Churn Rates [Infographic]

by Chris Arringdale Customer Success, Proactive Solutions

What is customer churn rate?

According to Hubspot, customer churn rate is “the percentage of customers that stopped using your company’s product or service during a certain time frame.” More simply, this metric measures the rate of which you lose a customer. So the reduction of customer churn rate means customer retention and a healthier bottom line. Our goal is to take your unsavory rates and turn the churn around. Here are a few ways that you can do that.

Nobody likes losing a customer. If you’re losing customers, it might be a good idea to do some research on how to reduce #CustomerChurnRate. This #CustomerChurn infographic has got you covered. @kilterly Click To Tweet Reducing customer churn rates infographic.

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worker taking notes on different customer metrics

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