Company Profile

Delighted is the all-in-one solution for gathering feedback, gaining insight, and driving action to improve your experience.

Delighted Features Include:

  • Email experience
  • Email, Web, SMS, and Link surveys
  • Survey customization
  • Analysis and reporting
  • Team collaboration
  • Security and reliability
  • Customer support

How to Connect Delighted and Kilterly

  1. Go to the Integrations section in Kilterly.
  2. Click the Connect Provider button.
  3. Select Delighted from the list of available integrations.
  4. Fill in the form to complete the connection.
  5. For this, you will need your Web Address from your Delighted account.

Integration Results

  • Once connected, your Kilterly account will begin populating with your Delighted data.
  • This data will appear alongside all your other customer interactions.
  • Divide your accounts based on data from your Delighted account.
  • Define lifecycle stages and make sure customers stay on track.
  • Build Customer Success playbooks, alerts, health scores, and more – all using the data gathered.