intercom

Company Profile

Intercom builds a suite of messaging-first products that all modern internet businesses can use to accelerate growth across the customer lifecycle, from acquisition to engagement and support.

Intercom Features Include:

  • The ability to manage conversations with leads and customers at scale.
  • Targeted messaging lets you get to the right people at the right time.
  • Multi-channel contact with email, push, and in-app messages triggered by time or behavior.
  • Reduce workload by creating a knowledge base for answering common queries.

How to Connect Intercom and Kilterly

  1. Go to the Integrations section in Kilterly.
  2. Click the Connect Provider button.
  3. Select Intercom from the list of available integrations.
  4. Fill in the form to complete the connection.
  5. For this, you will need your Web Address from your Intercom account.

Integration Results

  • Once connected, your Kilterly account will begin populating with your Intercom data.
  • This data will appear alongside all your other customer interactions.
  • Divide your accounts based on data from your Intercom account.
  • Define lifecycle stages and make sure customers stay on track.
  • Build Customer Success playbooks, alerts, health scores and more — all using the data gathered.